SHIPPING
IMPORT TARIFFS & ADDITIONAL FEES
Please note that all orders shipped to the USA are subject to import tariffs and customs fees determined by your country's regulations. These charges are not included in your initial payment at checkout.
Once your order is processed, we will calculate any applicable tariffs and associated fees and issue an updated invoice outlining the additional amount due.
These tariffs and fees are set by US authorities and are completely outside of our control.
As a small Australian business, we’re unfortunately unable to absorb these additional costs, and we appreciate your understanding.
Payment of the updated invoice is required before your order can be finalized and shipped. If you have any questions, please contact us at info@cheekybutton.com.au
ORDER PROCESSING & DELIVERY TIMES
Every effort is made to ensure orders are processed and dispatched within 2 business days.
Once your order leaves Cheeky Button HQ it is in the hands of our mail carrier. Please click here for terms & conditions. https://cheekybutton.com.au/pages/terms-and-conditions
Australia Post is used for deliveries and delivery times are governed by them.
For delivery estimates within Australia please click here -
https://auspost.com.au/service-updates/domestic-delivery-times
For delivery estimates outside of Australia please click here -
Please email info@cheekybutton.com.au if your country is not listed in the checkout and we will endeavor to find another carrier to get your items to you.
Once your order has been posted you will be notified and provided with the tracking details so that you are able to watch it on its journey to you!
EXPRESS SHIPPING
Express/expedited shipping is usually about an extra AUD$15 more than standard mail. If you would like your items in a hurry and it is not an option for you at the checkout please email info@cheekybutton.com.au
INSURANCE
With standard mail service, Australia Post covers lost items to the value of AUD$100 plus the postage costs. Additional insurance is available at the checkout.